Shipping & Returns

Slime.com.au Shipping

We are currently only able to ship to locations within Australia. For purchasing in the United states, or other locations, contact your local retailer/dealer or visit slime.com

Satisfaction Guaranteed

At Slime our team is dedicated to delivering a great shopping experience.

We receive your order, pack your order and then deliver to your home. From shopping to delivery all our staff are given training, helping to ensure that you receive the quality you expect from Slime. If you're not happy with your order, we're not happy. Just let us know and we'll fix it. Call us on 08 8270 1011 or email us at sales@slimesp.com and we'll happily assist you. So you can sit back, relax and enjoy shopping online with Slime.

Slime Returns Policy

Our Returns Policy is in addition to your statutory rights and outlines our commitment to you to ensure you are satisfied with your SLIME shopping experience either in a store or online. For all in-store product returns please return your item to the place of purchase.

  1. Please retain your receipt
    In order to obtain a refund, exchange or to repair a product that you purchased from SLIME, you must have clear proof of purchase. - Typically a receipt.
  2. Product is faulty, unfit for purpose or does not match its advertised description?
    Once proof of purchase has been established, if the product fault can safely and clearly be determined, we will offer you a refund, repair or exchange.

    Unfortunately, SLIME cannot offer a refund or exchange where the product has sustained damage due to inappropriate use, If the product does not match its advertised description, SLIME will provide you with either a refund or Returns Card to the value of the product purchased.

  3. Change of mind
    If you have changed your mind, SLIME will provide you with a refund in the form of the previous method of payment, or a Returns Card as long as:
    • You have clear proof of purchase, typically a receipt;
    • The product and packaging is in its original condition (including manuals and accessories)
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